Shipping & Handling

General Information

Since it's inception in 1986, Maryland Aquatic Nurseries (M-A-N) has grown to be recognized as a leader in the expanding aquatics marketplace. Located 15 miles north of Baltimore, M-A-N is ideally situated to deliver potted plants and hardgoods to all points in the mid-Atlantic region via our own trucks. We can also deliver potted plants and hardgoods to more distant points, utilizing a proven common carrier method that gets everything to you in excellent condition. Additionally, we're equipped to ship Light-Weight plants, Marginal Pod plants, Lily Pods and hardgoods nationwide. In addition to being a plants nursery, M-A-N is an innovative designer and manufacturer of a wide range of indoor and outdoor water gardening products. We also have in-house production facilities for our line of ornaments.

Shipping Season

Year 'round weather permitting.

Prices

Retail prices are listed on the MAN Made Pond Solutions website. Wholesale prices are available to retailers in the trade and landscapers. Distributor prices are available under separate terms. Discounts are available for quantity orders.

Ordering

All orders under $100.00 are charged a $15.00 shipping and handling fee. Most orders over $100.00 ship free. Oversize items ship via truck freight and are billed the actual charges. Fish ship in the ground overnight shipping area & shipping charges are billed separately - $40.00/box.

Service

Orders are shipped within 7 days in most cases. Shipper - UPS unless otherwise specified. Special Shipping Regulations For Plant Material Shipments to AZ, CA, CO, ID, MT, NV, OR, PR, UT and WA require a state phytosanitary certificate - $25. Shipments out of the U.S.A. require a Federal phytosanitary certificate ($42.00 to $77.00 depending on order total) plus special handling. Scheduling of a phytosanitary inspection may cause a minor delay. Please call for details.

Delivery

M-A-N truck delivery is available within 200 miles of the nursery for a fee. Freight forwarder services are available for large plant orders beyond 200 miles. Please call for details.

Payment

MasterCard, VISA, Discover and American Express are accepted. Or Prepaid by check.

Nursery Pick-Up

Products may be picked-up at the nursery during regular business hours. Please call at least 24 hours in advance so that we can have your order ready. Plants picked-up at the nursery are available bare root by prior arrangement only. Plant orders placed with a specific pick-up date and/or time will be pulled and ready as specified. Orders not picked up on the day specified will be assessed a 20% restocking/handling fee.

Guarantee

All plants will be shipped in growable condition and true to name. Claims must be placed within 10 days of delivery. Not responsible for plants damaged in shipment.

Warranty

Items returned to us for factory warranty service require pre-authorization and will incur a handling charge of at least $4.95. Returns - All returns require pre-authorization and must be in new condition in original packaging where applicable. All returned items are subject to a 20% restocking fee. Special order items are not returnable.





Maryland Aquatic Nurseries, Inc.


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